Using internet explorer or Microsoft edge browser helped sometimes with having the website being a bit more responsive then chrome.
Try now? It's much better for me today. I agree that the traffic surge is connected to the nice holiday promos PM has offered for new and existing customers.
I used Microsoft Edge and it helped. Also was the only browser that allowed me to enter the contest.
Me 2 .. I am experimenting slow for log in or log out.
Sometimes, when I was log out.. it appears on the error page.
Haha it's always slow for me to. 🙂
Even more so with (I am assuming) all the people logging on at once to get the free promo.