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YVR
Model Citizen / Citoyen Modèle

Self serve down March11 2020?

Just trying to get the self serve page.

 

I got an message that said :

 

Site temporarily unavailable for maintenance. Please try again later.

 

Did not see an announcement. Maybe just temporary?


Accepted Solutions

Re: Self serve down March11 2020?


@YVR wrote:

Just trying to get the self serve page.

 

I got an message that said :

 

Site temporarily unavailable for maintenance. Please try again later.

 

Did not see an announcement. Maybe just temporary?


This isn't anything new. This happens quite frequently, particularly late at night. Most maintenance (or downtown) doesn't get announced.  Try again later.

View solution in original post


All Replies
Sarlye
Great Citizen / Super Citoyen

Re: Self serve down March11 2020?

@YVR it happened to me sometimes, I find that it was my home wifi, or my computer did a update and couldn’t find the server.. I find that after I cleared the cache and restart, I can reach the site again.

Re: Self serve down March11 2020?


@YVR wrote:

Just trying to get the self serve page.

 

I got an message that said :

 

Site temporarily unavailable for maintenance. Please try again later.

 

Did not see an announcement. Maybe just temporary?


This isn't anything new. This happens quite frequently, particularly late at night. Most maintenance (or downtown) doesn't get announced.  Try again later.

View solution in original post

mpcdesign
Deputy Mayor / Adjoint au Maire

Re: Self serve down March11 2020?

@YVR, this is why you should always have AutoPay or have enough Available Funds in your account for scenarios when this stuff happens. If your plan is due that night, and it's merely a temporarily site maintenance, not a biggie. But, if it's a bigger problem, then at least your plan will be active versus suspended. 

gjong26
Great Citizen / Super Citoyen

Re: Self serve down March11 2020?

Good to know.  Thanks for the heads up.

YVR
Model Citizen / Citoyen Modèle

Re: Self serve down March11 2020?

 

@mpcdesign Good to know- hope people have enrolled in AutoPay or have sufficient funds in their account!

 

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