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Self serve accounts are down at the moment for those wondering

station1104
Great Citizen / Super Citoyen

Self serve accounts are down at the moment for those wondering. Over loaded is my guess

3 REPLIES 3

jor123
Town Hero / Héro de la Ville

@arbleafsfan wrote:

Last night it seemed to be slow and kicked me out a few times.  This is my first day as a customer so I'm not sure if that was related or if its just normal.


Self serve is normally brutally slow but works. This is one of those times where PM's lack of immediately reachable customer service is evident... 

arbleafsfan
Good Citizen / Bon Citoyen

Last night it seemed to be slow and kicked me out a few times.  This is my first day as a customer so I'm not sure if that was related or if its just normal.

jor123
Town Hero / Héro de la Ville

Been like this for an hour for me, at first only failing when I try to make a payment to unsuspend my plan (which had autopay on and should have renewed properly), now nothing will load at all. My card got charged anyway, but no plan reactivation. Great day to be a PM customer. 

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