03-18-2019 09:20 AM - edited 01-05-2022 03:46 AM
Hi,
Just wondering if anyone one encounted the issue where when you login to your self serve account it loads but the the only thing that displays is a "Hello" Message and nothing else loads.
03-18-2019 10:36 AM
Thank you, i will contact the Mods and see what they can do.
03-18-2019 10:27 AM
@jimmyphung wrote:Tried different computers and different browsers. Nothing is working!!! Logged into my other account with my other number and that works fine
Well then there you go. It's a problem with that account.
You'll need moderator assistance.
Send ONE (1) private message to them here and you'll get a form back to fill out identifying information.
Then hopefully they will get back to you as soon as they can between M-F 8am-00 (ET) and Sat-Sun 8am-10pm (ET). But it could be up to a couple days.
Depending on your notification settings, you would get an email notifying you of a reply. Don't reply to the email. Get back here and see a red blob over the little envelope in the upper right of your screen and click on it to see the message.
03-18-2019 10:23 AM
Can you please explain more on what exactly is happenning?
Thank you,
D
03-18-2019 10:19 AM
Tried different computers and different browsers. Nothing is working!!! Logged into my other account with my other number and that works fine
03-18-2019 09:37 AM
@jimmyphung wrote:Thanks,
Tried indoc mode and as well been trying to log in the past 2 days; i assumed it was a server update but im still having thsi issue.
Keep trying it will go through!!
03-18-2019 09:30 AM
Thanks,
Tried indoc mode and as well been trying to log in the past 2 days; i assumed it was a server update but im still having thsi issue.
03-18-2019 09:24 AM
@jimmyphung wrote:Hi,
Just wondering if anyone one encounted the issue where when you login to your self serve account it loads but the the only thing that displays is a "Hello" Message and nothing else loads.
Works fine for me but that doesn't help you 🙂
Yeah as above - different browser, clear cache/cookies, incognito/privacy mode.
03-18-2019 09:22 AM
@jimmyphung wrote:Hi,
Just wondering if anyone one encounted the issue where when you login to your self serve account it loads but the the only thing that displays is a "Hello" Message and nothing else loads.
It has been busy and peobably just a website glitch. If you try again after,it should be ok.
03-18-2019 09:22 AM