Self Serve Login issue.

[jimmyphung]

Hi,

Just wondering if anyone one encounted the issue where when you login to your self serve account it loads but the the only thing that displays is a "Hello" Message and nothing else loads.

[jimmyphung]

Thank you, i will contact the Mods and see what they can do.

[Anonymous]

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@jimmyphung wrote:

Tried different computers and different browsers. Nothing is working!!! Logged into my other account with my other number and that works fine

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Well then there you go. It's a problem with that account.

You'll need moderator assistance.

Send ONE (1) private message to them here and you'll get a form back to fill out identifying information.
Then hopefully they will get back to you as soon as they can between M-F 8am-00 (ET) and Sat-Sun 8am-10pm (ET). But it could be up to a couple days.
Depending on your notification settings, you would get an email notifying you of a reply. Don't reply to the email. Get back here and see a red blob over the little envelope in the upper right of your screen and click on it to see the message.

[dhruv1003]

Can you please explain more on what exactly is happenning?

Thank you,

D

[jimmyphung]

Tried different computers and different browsers. Nothing is working!!! Logged into my other account with my other number and that works fine

[Lieux]

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@jimmyphung wrote:

Thanks, 

Tried indoc mode and as well been trying to log in the past 2 days; i assumed it was a server update but im still having thsi issue.

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Keep trying it will go through!!

[jimmyphung]

Thanks, 

Tried indoc mode and as well been trying to log in the past 2 days; i assumed it was a server update but im still having thsi issue.

[Anonymous]

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@jimmyphung wrote:

Hi,

Just wondering if anyone one encounted the issue where when you login to your self serve account it loads but the the only thing that displays is a "Hello" Message and nothing else loads.

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Works fine for me but that doesn't help you 🙂

Yeah as above - different browser, clear cache/cookies, incognito/privacy mode.

[cavemantoronto]

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@jimmyphung wrote:

Hi,

Just wondering if anyone one encounted the issue where when you login to your self serve account it loads but the the only thing that displays is a "Hello" Message and nothing else loads.

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It has been busy and peobably just a website glitch. If you try again after,it should be ok.

[Alex888]

@jimmyphung Try using the Chrome browser in incognito mode.