@theblacklabel31 Can you describe what exactly is not working? Are you getting any error when you try to activate?
If you have attempted to activate you must wait out the the 50 min session lock before you try again or you will get an error message when you enter the sim number again.
SIM ACTIVATION NOT WORKING
Are you someone trying to become a new customer or are you trying replace your existing Public Mobile SIM card?
I CANT GET MY SIM ACCTIVATION
If you are trying to activate a new SIM card/account, and you received an invalid SIM error, and your credit card was not charged, than after waiting 50 minutes for another attempt, make sure to:
IF you did complete the SIM activation, and your credit card was charged, and you are receiving a SIM error message,
Try one or more of the below:
*turn off your phone, leave off for a minutes, then reboot
*removing your SIM for a few minutes, then reinserting it
*go into airplane mode for a few minutes, then going back to regular mode
*reboot your phone again
*is your PHONE LOCKED?
Contact your previous provider to unlock it for you.
You will need your imei number, dial *#06# to get it.
If you need help with activating, you can get live activation assistance during regular business hours here:
@theblacklabel31 : Please fully describe what all you have done. It's rather hard for us to read your mind over these short sentences of very little information. Have you read the prior replies in this thread? Answer the questions or follow the suggestions.
Try translate.google.ca if there's a language matter.