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Reset my self serve password

BossAndMissK
Great Neighbour / Super Voisin

I need to reset my password and I have forgotten my security questions please help.

3 REPLIES 3


@Staliger wrote:

@BossAndMissK wrote:

I need to reset my password and I have forgotten my security questions please help.


@BossAndMissK Contact moderators: click the "?" in lower right side of the page, type "contact moderator", and follow directions, OR send a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


Please see above as this was answered more than 2 hours earlier.

Staliger
Mayor / Maire

@BossAndMissK wrote:

I need to reset my password and I have forgotten my security questions please help.


@BossAndMissK Contact moderators: click the "?" in lower right side of the page, type "contact moderator", and follow directions, OR send a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Luddite
Oracle
Oracle

@BossAndMissK wrote:

I need to reset my password and I have forgotten my security questions please help.


You will need to submit a ticket to recover access. To get a ticket click https://publicmobile.ca.ada.support/chat/ and enter your question into SIMon.  Follow/invent prompts until you get to the Contact Us button, click it and a Submit Ticket button should appear.

If you encounter problems submitting a ticket, you can send a private message to Moderators here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437, but this alternative method may have longer response time.

 

Let us know why you need access to your account tonight. We may have some ideas to help.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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