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Report a UI bug on the Self-Service page

zr0gravity7
Great Neighbour / Super Voisin

Searched the community for this but there was no mention.

 

On the Self Serve /Overview page clicking the change page button brings you to the https://selfserve.publicmobile.ca/Overview/plan-and-Add-ons/ChangePlanLandingPage/?PageRedirect=Redi...

page.

In the body of this page, the first word is CalcPlanHeading2, which seems like a placeholder for a dynamic value that was not correctly rendered.

 

This occurs consistently for me.

4 REPLIES 4

@Luddite , I bet that sends them running!


@ChuckYeah wrote:

Yup, same for me.


Explain your issue to SIMON, seen below:

simon.PNG

 

Use as few words as possible to allow the BOT to understand. Answer his questions until you get here:


@ChuckYeah Shortest phrase that works for me is "refund"! Robot LOL


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Luddite
Oracle
Oracle

@zr0gravity7 Working normally here. Try opening a new incognito window.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

ChuckYeah
Mayor / Maire

Yup, same for me.

 

You should report this to the @CS_Agent in case they are unaware. If they are aware, I'm sure the issue will be looked into by Khoros.

 

Creating a support ticket:
Explain your issue to SIMON, seen below:

simon.PNG

 

Use as few words as possible to allow the BOT to understand. Answer his questions until you get here:

Spoiler
submit_ticket.PNG

 

Click on "Submit a ticket" and the Moderator team will respond to your concern, usually within 48 hours.

Alternatively, you may send a private message to moderator through the following link :
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