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Bob11
Great Neighbour / Super Voisin

Hello,

 

I just got a new sim card and vouchers.  I'm setting up a phone for them. 

I used the get started button.  Put the sim card number, all the infor necceray, name, adress and all.  the 2 vouchers numbers and chose a new phone number.

 

When I click on create account and enter the phone number it says this: * The phone number entered is invalid or you may have created your profile already. If you've forgotten your password, please click here.

 

If I enter the user name and password it says: Sorry, your login attempt failed. Please try again.

 

So one way or the other it's not working.  The sim card is activated I put it in the phone and I do get (public mobile with the bars)

 

But I just can't do the rest.  I hope that all this money is not wasted.

 

UPDATE:  The SIM is working... I added the 2 vouchers and it took them, but I have to put another in not enuf to work.  But the sim is working. I just cant do anything on the web site.

 

Ty

 

Ty

1 REPLY 1

SD08
Retired Oracle / Oracle Retraité

Looks like you'll need a moderator's help.

Click this Moderator_Team link to private message for assistance.
More info on moderators:  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

Include your PM SIM card number, e-mail address and phone number.

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