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Twin7123
Great Neighbour / Super Voisin

Well this is the second time I cant get into my self serve  account you guy have to make it easyier

3 REPLIES 3

Triguy
Mayor / Maire

If you are locked out of your self serve account then try the forgot passwork link.

Try using a different browser and incoginto mode.  Also clear your cache and cookies then reboot.  If you still have problems then submit a ticket to a moderator by clicking on the question mark on the bottom right.

hairbag1
Mayor / Maire

@Twin7123 wrote:

Well this is the second time I cant get into my self serve  account you guy have to make it easyier


Give it an hour, then try again.

Anonymous
Not applicable

@Twin7123 wrote:

Well this is the second time I cant get into my self serve  account you guy have to make it easyier


Did you try the Forgot your password? link?

Should it be so easy that anybody could get into your account? Or would you prefer a modicum of security to prevent that?

 

Depending on what you're trying to do - you could also use the 611 service.

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