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Re: forgot password, will not reset

Tony2
Great Neighbour / Super Voisin

Hi. I forgot my password and I tried to reset but I forgot my security question.How do I reset password? I need to access my account. Please email me to let me know. Thank you

1 REPLY 1

matbasm
Deputy Mayor / Adjoint au Maire

Hi @Tony2;  The only way to reset your password is to send a private message to the moderators team.  The online password reset feature rarely works.  Be sure to include your account number/phone number & PIN (if you can), in order to speed things up.

Click here to send them a private message.
Information regarding the moderators team can be found by following this link.

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