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Re: Need to reset password

Faneza1980
Great Neighbour / Super Voisin

Need to change plan

2 REPLIES 2

gpixel
Mayor / Maire

@Faneza1980 contact customer support mods to reset your password

 

click on the question mark chat bubble to the bottom right of your screen
type "locked out of self serve"
(use the chat bubble options, then click "submit a ticket, click me" option)
*login using your community account


make sure to check your inbox(top right corner envelope icon) periodically, for a response

JoyLuck
Mayor / Maire

@Faneza1980 wrote:

Need to change plan


 

- Go to Self Service

- Go to Plans and Add-Ons
- Choose Change Plan

 

(If you choose Change plan now you will not get any credits back. Most people choose Change on next renewal date)

 

planchange0.jpg

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