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Re: Locked out of my Account and system won't accept my payment

Jdpatel15
Great Neighbour / Super Voisin

i locked out due to my security question. can u pls call me ASAP? my other no is xxxxxxxxxxxx thnx.

 

 

edited by computergeek541: phone number removed

hello do u get it.

1 REPLY 1

darlicious
Mayor / Maire

@Jdpatel15 

Please go to the 3 dots top right of your post and edit out your phone number then we can help.

You'll need to contact the moderators. Click the (?) At the bottom right corner of your screen to submit a ticket via Simon.  Type locked out of self serve and then human and follow the prompts to submit your ticket.  Keep an eye on the envelope icon next to your avatar at the top right corner of your screen for a little number to pop up indicating a message from the moderators.  Wait times are 2 to 8 hours or more  but your request is rather urgent I would expect around a 4 hour wait.

 

Edit: @computergeek541  Can you please edit out a ph#? Thx

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