Locked out of Account

[Gretevs]

Hi there, i have been locked out of my account, and have to change my plan before the payment goes off - What can i do??

[cavemantoronto]

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@Gretevs wrote:

Hi there, i have been locked out of my account, and have to change my plan before the payment goes off - What can i do??

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Try logging in after waiting. Lock out might  only be for 1 hour. if still locked out, try password reset feature before making the moderator ticket.

[kb_mv · Accepted solution]

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@Gretevs wrote:

Hi there, i have been locked out of my account, and have to change my plan before the payment goes off - What can i do??

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@Gretevs You can contact the moderators at the link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

You should receive a reply within 48 hours though typically they are much faster. Watch the envelope icon top right for a reply.

@Gretevs