Cancel my port to PM - Quick Help

[uluckysky]

@Ionut i make a porting request by mistake this morning and now my phone number is no longer assigned. kindly assist

[uluckysky]

thanks for the heads up. newbie on the block 🙂

[uluckysky]

thanks for all the help. pm the moderator earlier. hope i can hear back from them quick

[ShawnC13]

@uluckysky, did you request a port out or in?  Trying to figure out what you have done.  Did you port a new number in and lose your current number or port it out to another provider.  Either way you will need to contact a MOD for assistance.  Unfortunately they are gone for the day and will return at  0900 Eastern Time.

To message a MOD for assistance, click on this link Moderator Team

to send a private message .

In your message please include:

* PM account email address

* PM phone number

* Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

[wetcoaster]

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@uluckysky wrote:

@Ionut i make a porting request by mistake this morning and now my phone number is no longer assigned. kindly assist

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@uluckysky

You have posted in a very old thread - for future reference you'll have a higher chance of getting help fast if you start a new topic.

You need help from the moderator team - they are PM employees and can help with account and porting issues. Working on a first come, first serve basis, they will get back to you as soon a they can.

Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, phone number, detailed problem description.

More information on contacting the mods: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...