@HArold7 You are adressing a 4 year old thread.
In future you will have more assurance of help by creating your own topic on the forum (which I have done for you today), or, if appropriate, sending a private message directly to the moderators.
Can't get logged in.
You may not phone anyone at Publc Mobile; service is online only.
Assuming your only issue is access to self serve, first try the account reset function here: https://selfserve.publicmobile.ca/forgot-password/.
If that fails, click this https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 to send a private message to the moderator team with a description of your issue.