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Re: Beginner’s Guide to the Community

flattail1947
Great Neighbour / Super Voisin

They gave me the site to reset my password but when I try they are telling me it has expired

3 REPLIES 3

JK8
Mayor / Maire

@flattail1947 wrote:

They gave me the site to reset my password but when I try they are telling me it has expired


When you get the link to reset again. Clear your browser cache/history/cookies. Close browser and open a new browser in incognito/private mode.

dabr
Mayor / Maire

@flattail1947 wrote:

They gave me the site to reset my password but when I try they are telling me it has expired


@flattail1947   If you requested a password reset and it's expired before you had a chance to use it, then you need to request another one.  Just remember the reset email usually arrives within a few minutes and it will  expire after two hours so keep checking your email inbox (inc. junk folder) for the reset email once you put in a new request.

BeachNBeer
Deputy Mayor / Adjoint au Maire

@flattail1947 

 

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