@Mcveywes
Try restarting your device.
And you must of course login to your PM Self-Serve account to confirm your service is Active, confirm that you have an active PM SIM card installed, the you've selected "Automatic" or "Public Mobile" as your operator, and that your APN settings are properly configured. (You may need to restart your device anyways before changes to these settings take effect.)
A Mobile Number Port (MNP) usually takes less than 20 minutes in Canada. But because of PM's support model the Moderator Team can sometimes take several hours to get around to it on their support queue, and this can even span a day or two if much two-way communication is needed. You can contact PM support here and flag their attention to this thread with @CS_Agent.
MNP is usually a straightforward process, but it can be botched by minor details (like the customer information or phone number isn't exactly identical on the new and old records, etc) which will require mod intervention to fix. My understanding is that an incomplete MNP holds the number in limbo for about 10 days and once initiated it must be completed in this timeframe ... afterwards the number is deallocated and basically lost forever.
