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Prior to a suspension - payment via voucher

brainfreze
Great Citizen / Super Citoyen

Account was due for payment in a few days. Picked up some vouchers to pay for the amount due. After submitting the payment codes, a notice at the top of my payment page alerts me that the account has been suspended and that I must make a payment to reactivate current plan.

 

I look at my balance and it says available funds at $120.00, while the estimate amount due is $0.00

 

Do i just give it a day or restart the phone or does a mod need to look into this?

 

thanks in advance

2 REPLIES 2

brainfreze
Great Citizen / Super Citoyen

received a text message next day saying account was paid! perfect. 

Shutdown
Model Citizen / Citoyen Modèle

I'd wait till you get up in the morning and if it doesn't fix by then, then you should tag a mod for help. Mine also said suspended on the midnight of plan change but it fixed itself when I woke up.

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