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Mayor / Maire

Re: Porter phone # now nothing works!! Please help!


@robbiemackay22 wrote:

It was, yes.

thank you I will message a moderator now 


At least to stop the port and set a new temporary number. Then when the other service is active, attempt the port again.

View solution in original post

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Great Neighbour / Super Voisin

Re: Porter phone # now nothing works!! Please help!

You cannot port a suspended mobile number.

If your number was suspended before porting you can only port after you have reactivated with Rogers. This will apply to porting mobile numbers from any carrier - must be active

= )

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Good Citizen / Bon Citoyen

Re: Porter phone # now nothing works!! Please help!

Big thank you to mod Eddy G !! He resolved the issue and set me up with a great new phone number! 

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Good Citizen / Bon Citoyen

Re: Porter phone # now nothing works!! Please help!

Sometimes it just takes 24hrs. My wife signed up and ported on Friday Saturday afternoon, and had to wait first thing monday before it worked. There was also a promotion for a free month at the time of sign up so it was provably busy. be patient!

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