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Great Neighbour / Super Voisin

Ported out from Public Mobile to a different service provider. Further steps...

I've ported out from Public Mobile to a different service provider. I need to verify that my Public Mobile account is actually closed, and that I don't get automatically charged for my next bill period. How do I do that?

Great Citizen / Super Citoyen

Re: Ported out from Public Mobile to a different service provider. Further steps...

Once the port is successful, your account with PM will automatically close. Within the next few hours attempt to log into your self serve account. If you're not successful, they it's closed. You need to have 'active' service at the time of porting in order for the port to work properly.
Mayor / Maire

Re: Ported out from Public Mobile to a different service provider. Further steps...

if you can't login to selfserve then your account is closed.  and should not charge you any more.  also if you still can remove your creditcard and autopay.

 

BTW where did you go and what plan did yo manage to get?

 

 

Great Neighbour / Super Voisin

Re: Ported out from Public Mobile to a different service provider. Further steps...

I ported out to voip.ms. I'm basically using that service to keep my phone number active. (I don't live in Canada anymore).