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Please IGNORE / CANCEL Port Request from Yesterday - Need to Keep Porting Account Active

pmfan
Great Neighbour / Super Voisin

@Shazia_K @Mary_M @Saray_O

 

I normally won't post on the forum itself, but want to make sure that the moderators get this message since a port-in isn't reversible. I sent a PM yesterday to @Saray_O asking for a manual port request because it couldn't be done through the change number portal. Can you please ignore / cancel this port request since I still need the existing account that I am porting in from active and this can't be reversed.

 

If one of the moderators can confirm this, that would be greatly appreciated.

 

Thanks

2 REPLIES 2

Mary_M
Retraité / Retired
Retraité / Retired

Thank you for letting us know that everything was resolved 😄 @pmfan

 

Cheers,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

pmfan
Great Neighbour / Super Voisin

Completed by @Shazia_K

 

Thanks so much for your help in switching the plan and from not porting over the number that I still need active. It is greatly appreciated 🙂

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