08-21-2019 02:27 AM - edited 01-05-2022 06:32 AM
I am trying to reset my password but every time I type a new password in it says * I am using an incorrect password format.
What the heck does that mean!?
I need to get into my account to top up.... any insight?
Thank you!
08-21-2019 03:01 AM
You can also top up your account by dial 611 or *611 from your Public phone.
08-21-2019 02:31 AM
@Iamdone wrote:I am trying to reset my password but every time I type a new password in it says * I am using an incorrect password format. What the heck does that mean!? I need to get into my account to top up.... any insight? Thank you!
If you can't reset, wait one hour. Still won't reset, send message to moderators using this https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
