cancel
Showing results for 
Search instead for 
Did you mean: 

Password Reset

ignatius
Great Neighbour / Super Voisin

Sorry if this isnt the right board, but I have forgotten my self serve password and the answers to my security questions. How do I reset my password? Thanks!

1 REPLY 1

JoyLuck
Mayor / Maire

@ignatius wrote:

Sorry if this isnt the right board, but I have forgotten my self serve password and the answers to my security questions. How do I reset my password? Thanks!


Here’s how to contact the Moderator Team (Public Mobile representative) for assistance:

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Choose the chat bubble in the lower right hand corner and follow the prompts.
  • Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.
Need Help? Let's chat.