01-19-2021 02:21 PM - edited 01-05-2022 04:55 PM
Hello!
I have a new account with you and two phone numbers.
When I open my online profile I can only see one phone number's details (plan, internet, etc)
Is there a way to merge the two plans in one online page?
Thanks a lot and have a great day!
Solved! Go to Solution.
01-19-2021 02:36 PM
@Marian80 wrote:Hello!
I have a new account with you and two phone numbers.
When I open my online profile I can only see one phone number's details (plan, internet, etc)
Is there a way to merge the two plans in one online page?
Thanks a lot and have a great day!
@Marian80Hi if you managed to open 2 accounts with the same email you will need moderators assistance to fix the issue
to contact a moderator to help you can do so by clicking the chat bubble at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue account issues
you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner, you can also send a private message to the Moderators by clicking here.
01-19-2021 02:28 PM - edited 01-19-2021 02:28 PM
you have to open a 2nd account with another email address to manage a 2nd number
If you use Gmail and still like all the reminder to go to the same Gmail inbox, you can create the second account on PM with a GMail address alias.
E.g, If your email address is myemailaddress@gmail.com, you can create an account on PM using my.emailaddress@gmail.com or myemail.address@gmail.com (or put the dot anywhere). Any email reminder from PM will still go to the same Gmail inbox
01-19-2021 02:23 PM
Currently no, there is not, you can only manage one number per account.