My calls and text stopped working after I selected a new number.
I registered my sim on 13th and tried to change my number to a new one on 14th of Sept. Since than I have no service at all.
When some one tries to call my new number they hear "6UC2 the number you have reached is not in service"
Old number is not working either.
I have sent a private message to @CS_Agent it's almost 24 hours but have not heard back anything 😞
@Ali9 Hang in there; the moderators should be able to effect a repair.
Meanwhile, if you need to make phone calls try an application like that from fongo.com. It provides free calling across Canada from wherever you are connected to wifi (or on cellular data).
I gather the @CS_Agent are pretty busy with all the new people who have signed up in the past few days. I would continue to wait. Sometimes it takes a little while for them to get everything working.
No phone service for almost 4 days. And they don't even have coutsey to acknowledge any message.
I will file a complaint to CCTS tomorrow if this thing does not resolves.
If you don't have infrastructure in place than don't take people money and issue new accounts.
I agree with other post that this company is a SCAM.