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New Plan Not Activated

jahnome95
Great Neighbour / Super Voisin

I changed my plan a few weeks ago to a promotion that was offered and i opted to start the plan immediately so I paid accordingly. 

 

To this day I am still in the same old plan and I have already received a 70% limit of data hit at around 4gbs when my new plan should have nearly 20gbs... 

 

If anyone can please resolve this? I have a lot of business trips that will require the usage of data and it will mess up all my plans. 

1 REPLY 1

ShawnC13
Oracle
Oracle

@jahnome95,

You will need to message a MOD for assistance, click on this link Moderator Team
to send a private message .
In your message please include:
* PM account email address
* SIM card number(if available)
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* Detailed explanation
Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)
 

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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