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Great Neighbour / Super Voisin

Need puk code

 
Great Citizen / Super Citoyen

Re: Need puk code

You need to get that from your last phone carrier or your phone maker (manufacturer )

Mayor / Maire

Re: Need puk code

If your cell phone is locked to a previous cell provider, you'll need to contact them for the free unlock code.

Good luck.

Oracle

Re: Need puk code

@hairbag1@bravo_md  typically PUK is not a network unlock code.

 

@carriec77 as per the PM help articles: 

A Personal Unlocking Key, or PUK code, allows you to reset your SIM card’s PIN number, after you’ve entered an incorrect PIN three times. To get your PUK code, you will need to contact the Public Mobile Community Moderator Team here

 

https://www.publicmobile.ca/en/on/get-help/articles/where-to-find-your-puk 

Mayor / Maire

Re: Need puk code

Another lesson learned. Thanks

Town Hero / Héro de la Ville

Re: Need puk code

@carriec77  Are you a new customer? Did you just activated you sim card? What is the exact message that you are getting on your phone?