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Need a new pin

Leeesa53
Good Citizen / Bon Citoyen

Hi I need a new pin for my phone as my SIM card is locked. 

3 REPLIES 3

RobertQc
Mayor / Maire

@Leeesa53 wrote:

Hi I need a new pin for my phone as my SIM card is locked. 


@Leeesa53 

 

Some good info from cappaj from his S7 and the messages he got.

 

"SIM network PIN blocked. Enter SIM network PUK."
- This is asking for Samsung's "master code" - I got this after entering the wrong code for the message below too many times. Samsung and/or your previous carrier can give you this.

 

"SIM network unlock PIN"
- This is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you easy peasy. If you enter this incorrectly too many times, you'll get the error message above.

Triguy
Mayor / Maire

You would need a puk code which usually has to unlocked by your previous provider.  If you have a Samsung phone then they could provide one if you contact them.

geopublic
Mayor / Maire

@Leeesa53 wrote:

Hi I need a new pin for my phone as my SIM card is locked. 


@Leeesa53  it's probably asking for a network unlock code. That means your phone is locked you need to talk to your previous provider to get that code.

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