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Brettleryan86
Great Neighbour / Super Voisin

Locked out of my self serve account.

5 REPLIES 5

PAULRANG18
Deputy Mayor / Adjoint au Maire

Best to contact a moderator by clicking ?, bottom right, and follow instructions.

Staliger
Mayor / Maire

@Brettleryan86 wrote:

Locked out of my self serve account.


You can try to reset your pasword first. If it didn' help, click the "?" in lower right side of the page to talk with moderator. Type 'contact moderator" then follow directions. The person may help you with your case within 48 hours.

Luddite
Oracle
Oracle

@Brettleryan86 First, try the account reset function here: https://selfserve.publicmobile.ca/forgot-password/.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

ChuckYeah
Mayor / Maire

Did you enter an incorrect password several times? Have you tried the password reset? 

GR
Mayor / Maire

@Brettleryan86 click on the question mark on the right hand side of the page and start a conversation with Simon the chat bot. Once you get to submit ticket then within a day or 2 the moderators will get back to you 

Need Help? Let's chat.