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Brettleryan86
Great Neighbour / Super Voisin

Forgot password to my self serve can’t reset password can’t get into my email inbox for the link. 

5 REPLIES 5


@SMNVP wrote:

Sometimes, you may have to wait for around 30 minutes, to receive password link on registered e-mail. Try waiting for and see if works.

hope it works.

 

Thanks


The issue with that is I think that the reset link has a time expiry. If not used in time, it won't work. @Brettleryan86 has said can't get into email account, so it doesn't matter if email was sent.

SMNVP
Great Neighbour / Super Voisin

Sometimes, you may have to wait for around 30 minutes, to receive password link on registered e-mail. Try waiting for and see if works.

hope it works.

 

Thanks

sulagok
Model Citizen / Citoyen Modèle

You'll most likely need to contact the moderators on that.

kerago
Great Citizen / Super Citoyen

Try to reset it by clicking on forgot my passwrod. Shouldn't be an issue... 

GR
Mayor / Maire

@Brettleryan86  click here to start a conversation with Simon the chat bot and and get you fixed up with the moderators 

https://publicmobile.ca.ada.support/chat/

 

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