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My account sign in is not working

kuldeepbrar1979
Great Neighbour / Super Voisin

Hi i am kuldeep brar. I have account with you guys but i cannot access my account because of email address linked with account is not working. Kindly help me reseting my account email. My phone number is*********  Phone number removed by ShawnC for privacy reasons

2 REPLIES 2

ladybearbc
Great Citizen / Super Citoyen

I was having the same problem yesterday - email and password (both of which I know are fine) did not allow me to sign in.

Today - the problem is the opposite - I managed to sign in to my account - but could not sign in to the forum until after I had signed in to my account and went to the 'community' button - then had to sign in again.

 

This is a very confusing system

ShawnC13
Oracle
Oracle

@kuldeepbrar1979 wrote:

Hi i am kuldeep brar. I have account with you guys but i cannot access my account because of email address linked with account is not working. Kindly help me reseting my account email. My phone number is*********  Phone number removed by ShawnC for privacy reasons


Hi Kuldeep you will need to have the moderators assist you with this.  I have removed your phone number in your original post as this is a public forum open to all.  

To send a private message to a moderator click this link and describe your issue.

Community Moderators are available from Monday-Friday 8 am(Eastern) to 12 am(Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm(Eastern)

More info on moderators

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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