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My account is locked

keisha1
Great Neighbour / Super Voisin

I enter the wrong password and my account lock

3 REPLIES 3

Triguy
Mayor / Maire

Try using a different browser and incognito mode.  Also clear your cache and cookies then reboot.  If you still need assistance then submit a ticket to a moderator by clicking on the bubble on the bottom right corner.

keisha1
Great Neighbour / Super Voisin

thanks

HALIMACS
Mayor / Maire

@keisha1 

 

Wait 1 hour for the account to reset, clear cache and cookies, open an incognito tab and try again.

 

If you perhaps have forgotten your password, use the "forgot my password" option.

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