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My PM number in selfserve page

_O_
Good Citizen / Bon Citoyen

Hi.

 

Recently switched to Public Mobile (ported my number) online.

Everything went through fine but my ported number which now belongs to PM is not listed on the selfserve page. I can see only my name, email and the alternative phone number in "My profile" section.

 

Is that normal?

Thanks.

 

3 REPLIES 3

_O_
Good Citizen / Bon Citoyen

I see. Thank you for the clarification.

I can confirm I'm able to see by number in Plan and Add-onsData & Add-On Usage but not in Usage History pages.

will13am
Oracle
Oracle
 

NDesai
Oracle
Oracle

@_O_ Yes, that's normal. Our PM number is not listed under the profile. You can see your phone number on Plan and Add-ons, Add-on Usage, and Usage History pages.

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