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My Fall 2016 promo plan has been replaced by "$25 Province-wide Talk"

mpeters
Good Citizen / Bon Citoyen

I'm enrolled in the Fall 2016 promo plan.  I'm about to pay for my next 90-day bill, and I see that the self-serve site now says I'm enrolled in the "$25 Province-wide Talk" plan.  I have had numerous issues with the Self Serve site previously, resulting in over a week without service, and I'm very hesitant to ask a PM staff member to change anything - however I would like to confirm that my plan has not changed.  @CS_Agent Can you please confirm that my plan has not changed?

4 REPLIES 4

mpeters
Good Citizen / Bon Citoyen

Thank you, I have sent them a message 🙂

KMG
Deputy Mayor / Adjoint au Maire

That is bizarre.  Probably best to contact the Moderator Team to ensure that everything is fine with your account.

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

mpeters
Good Citizen / Bon Citoyen

Thanks for the reply!  Here is the plan that I see currently.  I would expect this to be the "Fall 2016 Promo Plan":
Screen Shot 2018-03-06 at 9.47.19 AM.png

NDesai
Oracle
Oracle

Plan should not change itself. Whats the exact plan do you see on the Plan Details page?

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