People don't really sit down and think what it means to use a Prepaid rather than a Postpaid plan. All PM plans are Prepaid. You are buying 30 days of service and then it expires and you can reactivate it by purchasing another 30 days whenever you want to. Part of this was scheme included 90 day Prepaid plans and even 10 day plans in the past.
To make it easier to use as a regular continuous phone plan they make it check to see if you have added enough funds to your account just before your plan expires and if so it will automatically use that to activate another 30 days for you. Then to go one step further that made a way for it to put a charge through to your credit card to buy you another 30 days if you opt in to the Autopay scheme and if there wasn’t already enough funds sitting on your account to cover a renewal.
So lots of moving parts and sometimes they need some oil it seems. That sort of explains what goes on around here with plan renewals.... why it seems so different than other cell plans which most likely were Postpaid. With Postpaid you went through a credit check and they determined that you were most likely good for any expenses you accrue so they allow you to use services such as roaming or long distance calling and then pay for them afterwards. PM didn’t do a credit check on customers so you can only use what you have paid for already. And just because you have a credit card registered, it is only there to permit one renewal charge every 30 days, not to cover any and all extra expenses you attempt to run up during the month.
I know, not applicable to the OP’s scenario... I must just feel like I need to explain thisngs today!
AE_Collector
