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Re: Lost sim before setting up self serve


I dont think so that they have any retail support group .if u know any number please provide me .

I have heard from other reps that they do have access for an emergency. I do not have the number. Your supervisor or collegue should have it. 

I am not a mod. Do not send me private message with your personal info.

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Re: Lost sim before setting up self serve

Early in the thread you setup a 'random email' address, as the customer didn't supply one.  Why would you do that?  What was the email address, was it even valid, and why would you send personal information of a customer to a 'random email' addres?  WOW... really bad servcie from a sale agent at a reatail location that sells Public Mobile SIM cards.