My dad lost his phone. He never set up an account on line as he is not tech savvy. He needs a new sim # he does not know his account # so I can go to a provider to get a new one as they ask for his account # when I go to set up an account on line for him it says they will text him a 6 digit # he lost his phone so how would he get the text? Plus he had a flip phone and never received texts. Please help
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If he has a self serve account then it is on the top right hand corner below his name. Otherwise contact a moferator.
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my daughter lost her phone and she has never register her phone online. How can she stop the mobile plan?
Click question mark to open a ticket. You can't create a self serve account without a text message that Public sends.