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Lost SIM card before I could create a account

lilroman
Great Neighbour / Super Voisin

I did the same thing? Would like to know how to cancel the SIM card?

 

3 REPLIES 3

lilroman
Great Neighbour / Super Voisin

Thank you!

Alex888
Mayor / Maire
If you didn't activate the SIM card then you don't need to cancel it. Just buy a replacement and register the new one for an account.

NDesai
Oracle
Oracle

@lilroman  You posted in an old topic, i have moved your post for better visiblity. 

 

You cannot get refund as the service is prepaid. All you can do it enable lost/stolen feature from your self-serve account. if you do not have self-serve account access, then you will need to send a private message to the Moderator_Team and they will get in touch with you shortly. Once you get a new sim card, you can change your sim number directly from your self-serve account.

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

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