cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Great Neighbour / Super Voisin

Looking for a phone number that i called back in February/March 2017

is there any way to look up my phone history? Does PM have it stored anywhere? Thanks
Deputy Mayor / Adjoint au Maire

Re: Looking for a phone number that i called back in February/March 2017

You have to contact MOD for that information

How can you get help with your account, activation, or service?

In your message please include:

  • PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue

Don't know your pin?--provide any 3 of the following:

  • Complete mailing address, Email address, Alternate phone number, Date of birth, Last top up date & amount

How long until they reply?:

  • Office Hours: Mon-Friday 9am to 9pm, and Saturday & Sunday from 9am to 7:30pm [Toronto Time].
  • Messages are replied to during office hours, in the order in which they are received
  • Typical response time is between 1-3 hours, depending on message queue, but can be up to 48 hours.
  • There is no need to send multiple messages.

How can I view my private messages between myself and a Community Moderator?

Deputy Mayor / Adjoint au Maire

Re: Looking for a phone number that i called back in February/March 2017

@kooba You can look up your history in self-serve, but I don't know how far back you can go. In self-serve, click "View my usage", select the date range, and search.

 

GC

Great Citizen / Super Citoyen

Re: Looking for a phone number that i called back in February/March 2017


@GreatCanadian wrote:

@kooba You can look up your history in self-serve, but I don't know how far back you can go. In self-serve, click "View my usage", select the date range, and search.

 

GC


You can only go back 90 days in self-serve.

Highlighted
Mayor / Maire

Re: Looking for a phone number that i called back in February/March 2017

yes only 90 days.  no point contacting mods as they dont have any furter info,