11-02-2017 07:09 PM - edited 01-04-2022 02:52 PM
Hello,
I have been locked out of my account can you please do a reset?
Thank you.
11-02-2017 07:50 PM - edited 11-02-2017 07:51 PM
@haha650 wrote:how did you get locked out? did you forget the password so many times it locks your account?
Anyways, i think you should send a private message to mods to get help.
Password reset is really iffy. Many customers report getting an email that has an expired link. It is best to just get the moderator team to reset the password. BTW, we don't need to be judgmental about why.
11-02-2017 07:40 PM
how did you get locked out? did you forget the password so many times it locks your account?
Anyways, i think you should send a private message to mods to get help.
11-02-2017 07:39 PM
@dianasdundee wrote:Great thank you. What is the expected turn around time?
Should be within the hour. Make sure to contact them asap before they go home for the night in a couple of hours.
11-02-2017 07:17 PM
Great thank you. What is the expected turn around time?
11-02-2017 07:12 PM
@dianasdundee You will need to send a private message to the Moderator_Team with your account details. They will get back to your shortly.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.