12-05-2019 08:13 AM - edited 01-05-2022 08:20 AM
I cannot access my account, keeps saying I'm locked out. Tried resetting password, and it says 'locked please get help from Public Mobile' ..can someone help me??
12-05-2019 08:18 AM
Click on the ? icon at the bottom right to contact the MOD for assistance.
12-05-2019 08:16 AM
If you are having trouble with your services, the next step is to contact a moderator. Here is the link to create a ticket through SIMon:
https://www.publicmobile.ca/en/bc/get-help -> on the line "ask me something" write "moderator" -> then click on "account specific question" -> afterward click on "no, I want a human" -> finally you will see an answer "submit a ticket Click me!"