cancel
Showing results for 
Search instead for 
Did you mean: 

Locked out of self serve account

Sphero
Good Citizen / Bon Citoyen
I forgot my password and tried to reset my account multiple times. I only get the reset email several hours later. By the time I get check my email, it's expired. Now, it says I'm locked out of my account.
2 REPLIES 2

Nsk143
Town Hero / Héro de la Ville
Once you locked out then only mod team can help you to reset the password.
Send a private msg
Add
Email address
Phonenumber
Detailed explaination of issue

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

wilts
Great Citizen / Super Citoyen

Conatact a mod and they will help you reset the password.

Perhaps when you request to reset the password, the email is sent you may need to refresh your email and see if it is there or being hung some where else.

Need Help? Let's chat.