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Great Neighbour / Super Voisin

Locked out of my online account

I am locked out of my online account . Send password. 

Tags (1)
Mayor / Maire

Re: Locked out of my online account

@Dsuri09

Have you tried the reset password function?  Sometimes it works for some customers, other times not.

 

https://selfserve.publicmobile.ca/forgot-password/

 

If it does not work, you will need to contact moderator,  Expect at least one day wait for response though.  

 

send a private message to moderator through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Model Citizen / Citoyen Modèle

Re: Locked out of my online account

There is system maintenance being done right now, https://productioncommunity.publicmobile.ca/t5/Announcements/System-maintenance-on-February-9-2019-2.... If you still can't access it tomorrow you will need to contact a moderator.
Model Citizen / Citoyen Modèle

Re: Locked out of my online account

@Dsuri09 If you forget the password then enter your email id and click on fogot password you will receive an email to reset the password.

 

*** Please note: I am not a Moderator ***

Model Citizen / Citoyen Modèle

Re: Locked out of my online account

Maintanence starts February 9 2019, 22:00 ET

Mayor / Maire

Re: Locked out of my online account


@Dsuri09 wrote:

I am locked out of my online account . Send password. 


The maintenance that others refer to is suppose to be completed by now, however it may be due to your browser. Try another browser/computer  or clearing cache or an incognito window.

 

If either response to your particular request leads to the resolution of your issue , please help other community members by marking that post as the solution. Thank You