02-10-2019 06:37 PM - edited 01-05-2022 03:19 AM
I am locked out of my online account . Send password.
Solved! Go to Solution.
02-10-2019 06:47 PM - edited 02-10-2019 06:48 PM
@Dsuri09 wrote:I am locked out of my online account . Send password.
The maintenance that others refer to is suppose to be completed by now, however it may be due to your browser. Try another browser/computer or clearing cache or an incognito window.
If either response to your particular request leads to the resolution of your issue , please help other community members by marking that post as the solution. Thank You
02-10-2019 06:43 PM
Maintanence starts February 9 2019, 22:00 ET
02-10-2019 06:42 PM
@Dsuri09 If you forget the password then enter your email id and click on fogot password you will receive an email to reset the password.
*** Please note: I am not a Moderator ***
02-10-2019 06:41 PM
02-10-2019 06:40 PM
Have you tried the reset password function? Sometimes it works for some customers, other times not.
https://selfserve.publicmobile.ca/forgot-password/
If it does not work, you will need to contact moderator, Expect at least one day wait for response though.
send a private message to moderator through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437