If you've tried the password reset function and it didn't work, then your account needs a password reset with the help of a moderator. Click this Moderator_Team link to send a private message for assistance. Include as much of the following validation info as possible: phone number, 4-digit PIN number, complete billing address on account, alternate phone number listed on account, date of birth, last 4 digits of the credit card on account. More info on moderators: http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...
