Locked out of my account

[kiki20201199]

Hi.

I inadvertently locked myself out of my account and can't reset it.

Help. Could someone please help me?

Thanks.

[kb_mv]

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@kiki20201199 wrote:

Hi.

I inadvertently locked myself out of my account and can't reset it.

Help. Could someone please help me?

Thanks.

---

@kiki20201199 If the password reset doesn't work contact a moderator at the link below;

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

You should receive a reply within 48 hours though typically they are much faster. Watch the envelope icon top right for a reply.

[RossN · Accepted solution]

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@kiki20201199 wrote:

Hi.

I inadvertently locked myself out of my account and can't reset it.

Help. Could someone please help me?

Thanks.

---

@kiki20201199 

hi if password reset doesn't work 

contact a moderator you can do so by clicking the chat bubble at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue 

 you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner, you can also  send a private message to the Moderators by clicking here.