09-21-2017 02:55 PM - edited 01-04-2022 02:39 PM
Locked out of my account for 1 hour and sent a message to moderator team but they are not responding.
09-21-2017 05:38 PM
They probably busy these days since the new plan came out and attractive.
09-21-2017 03:20 PM
@swyncor sorry that you are experiencing issues. I think you have more than one thread/post for the same issue. Please try having only one thread/post so that people can promptly help out here.
Thanks
09-21-2017 03:16 PM
Exactly this. None of us can help you with your account issues. I'm sorry you are experiencing difficulty but the moderator team is doing their best to help everybody. Your best bet is just to just be patient and wait it out, as well as giving them as much information as you can right off the bat so they can help you better.
09-21-2017 03:08 PM
They will get back to you shortly. Be patient.
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