@StuartMac wrote:
I've been locked out of my Public Mobile account. When attempting to reset my password, I entered my email adress and received the message that the account had been locked and told to contact Public Mobile. Am I able to have my login credentials reset?
Try to reset you password again after 1 hour.
If your account is still locked after retry in an hour, send a private message to moderator to unlock your account .
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Moderator wait time is up to 2 - 3 days.
