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New in Town / Nouveau en Ville

Locked out of account

Hi there... My wife used to have this phone, but she decided to get a new one, and gave the old one to me.  I have been paying for her Public Mobile account since she started with it.  Now, I'm using the account.  Tried to get into the account today, but couldn't remember the password on the account.  Now, I'm locked out, and have to contact Public Mobile.  I can't find any way to contact them, except through here.  HELP!


Edit:  Post moved from lounge section by will13am to improve visiblity. 


Re: Locked out of account

@Hutch66, are you able to do the password reset?  If not, then you will need to seek moderator team assistance to reset the password.  The moderator team can be reached via private message using this link.  Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.